🛍️ Store Policy

Welcome to The Furry Fox — your destination for quality pet toys and accessories. Please read our store policies below to better understand how we handle orders, shipping, returns, and more.

📦 Shipping Policy

We process all orders within 1–3 business days (excluding weekends and holidays). Once shipped, you’ll receive a tracking number via email.

• USA Shipping: Free shipping with estimated delivery in 7 days.
• Europe Shipping: Free shipping with estimated delivery in 15 days.
• International Shipping: Rates and delivery times vary by location.

🔁 Return & Refund Policy

We want you to love what you buy! If you're not 100% satisfied, you may request a return within 30 days of receiving your item.

• Items must be unused and in original packaging.
• To initiate a return, contact us at the-furry-fox@outlook.com.
• Refunds will be processed to the original payment method after inspection.

🛡️ Privacy Policy

Your privacy is important to us. We do not sell or share your personal information. All data collected is used solely to fulfill and improve your shopping experience.

🎯 Order Cancellation

You may cancel your order within 12 hours of purchase. After this time, it may already be processed for shipping. Please contact us immediately if you wish to cancel.

📬 Contact Information

Business Name: THE FURRY FOX COMPANY LLC
Email: the-furry-fox@outlook.com
Phone: +1 856-850-3246
Address: 2901 SW 149TH AVE STE 240, Miramar, FL 33027

Thank you for shopping with The Furry Fox. We’re excited to serve you and your furry friends!